- +94 71 258 0000
- info@ransaru.com
- Mon - Fri: 9:00 - 18:30
- Track Order
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You can place an order directly on our website by adding items to your cart and proceeding to checkout.
We accept major credit/debit cards, Apple Pay, Google Pay, and other secure online payment options.
Orders can be modified or canceled within 24 hours after placing them. Once the order is processed, it cannot be changed.
Prices are displayed in USD by default, but they automatically adjust based on your geographical location.
We offer worldwide shipping, covering the United States, Europe, the United Kingdom, and more.
We offer multiple shipping options:
Processing typically takes 1-5 business days before shipment.
Once your order is shipped, a tracking number will be sent via email within 3-5 business days. If you don’t receive one within 7 business days, contact info@ransaru.com.
Yes, returns are accepted for unused and unopened products within 30 days of delivery.
Once we receive and inspect your returned item, we will notify you of the refund approval status. Approved refunds will be processed to your original payment method.
Refunds typically take 5-10 business days, depending on your bank or card provider.
If you received a damaged or incorrect item, email us at info@ransaru.com with photos, and we will assist you with a replacement or refund.
Yes, all our products are 100% natural and ethically sourced.
Most products should be stored in a cool, dry place away from direct sunlight. Specific storage instructions are mentioned on the product packaging.
Yes, each product has a best-before date printed on the packaging.